PRIVACY POLICY OF KOZY HOMES
Information Collected
The two types of information we collect are personally identifiable information and non-personally identifiable information.
Non-personally identifiable information is anonymous information that cannot be used to identify you. Online, we use this information to track navigation through our website, including which pages are viewed most often, what other websites are visited, and similar data.
Personally identifiable information is sensitive information that can be used to identify you. This includes your full name, e-mail address, mailing address, and telephone number. Some features on our website may require you to provide information about yourself. This information is collected only when you voluntarily provide it to us by filling out forms, contacting us, or registering on our website.
You may review and update any personally identifiable information before submitting it to us. By providing your personal information, you consent to the information practices described in this Privacy Policy.
We will never request your password, username, or other sensitive personal information through email. This practice, known as “phishing,” is often used to steal personal data. If you receive an email claiming to be from Kozy Homes asking for such information, please do not respond.
Information You Provide to Us
Kozy Homes collects, stores, and uses personal information that you voluntarily provide. For example, when you contact us, request a quote, or place an order for furniture products, you may provide details such as your name, address, phone number, and email address.
We use this information to:
• Process and confirm your orders
• Provide product details and support
• Update you about your order status
• Respond to your inquiries and requests
We may also collect information about your preferences or interests related to office chairs, home furniture, office furniture, sofas, beds, and other furniture products to provide better service.
You do not need to provide personal information to browse our website. However, some services such as contact forms, inquiries, or order processing may require you to submit certain information.
Providing personal information allows us to offer better customer service, product recommendations, updates, and promotional offers related to Kozy Homes furniture.
Use of Personally Identifiable Information You Choose to Provide
If you choose to provide us with personally identifiable information, we may use that information in the following ways:
• Process your inquiries or orders
• Respond to your requests for information or services
• Provide updates about your orders or requests
• Customize your experience on our website
• Inform you about new products, offers, or promotions
• Improve our products and services
• Comply with legal obligations or regulatory requirements
We may share limited information with trusted third-party service providers only when necessary to help us perform services such as delivery, logistics, or website operations.
Automatically Collected Information
When you visit our website, certain information may be automatically collected to improve your browsing experience. This may include:
• Your Internet Protocol (IP) address
• Browser type and device information
• Pages visited on our website
• Referring websites
• Website activity and navigation patterns
This information helps us understand how visitors interact with our website so we can improve our services, product displays, and overall user experience.
Except where required by law, this data is used only for website analytics, performance monitoring, and improving customer experience.
Cookies and Retargeting
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us remember your preferences and improve website performance.
We may also work with trusted advertising partners to display relevant advertisements through retargeting technologies. These services may collect anonymous browsing information but do not collect personally identifiable information such as your name, phone number, or email address.
E-mails We Send
If you provide us with your email address, we may send you emails related to:
• Order confirmations
• Updates regarding your inquiries
• New product launches
• Special offers or promotions
• Important updates about Kozy Homes products or services
If you do not wish to receive promotional emails, you can unsubscribe at any time by following the instructions provided in the email.
How We Use and Share Your Personal Information
Kozy Homes may share limited personal information with trusted partners only when required to provide services requested by you. For example:
• Delivery partners may receive your name and address to deliver furniture products.
• Service providers may help process inquiries or customer requests.
We may also share information when:
• Required by law or legal process
• Necessary to protect our legal rights
• Needed to prevent fraud or illegal activities
• Required to maintain the safety and security of our services
In some cases, we may provide anonymized data to marketing or analytics partners to help us understand customer preferences and improve our services.
Security
Kozy Homes takes appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Our systems use security technologies such as secure servers, firewalls, and data protection protocols to safeguard your information. While no system can guarantee complete security, we take reasonable steps to ensure the protection of your data.
Opt-Out of Services
You may choose to opt out of receiving marketing emails or promotional communications from Kozy Homes at any time.
You can also disable cookies through your browser settings if you prefer not to allow website tracking technologies.
Please note that disabling cookies may affect certain website features or services.
Privacy Policy of Kozy Homes
At Kozy Homes, protecting your privacy is important to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or services.
We use customer information primarily for order processing, customer support, and service improvement while maintaining strict standards of security and confidentiality.
Kozy Homes does not sell or share personal information with third parties without consent, except when required to fulfill services or comply with legal obligations.
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, you may contact us at:
📧 info@kozyhomesindia.com
📞 +91 97177 23884
Breakdown of Privacy Policy
Introduction to Privacy Policy
Explains the purpose of the privacy policy and Kozy Homes’ commitment to protecting customer data.
Data Collection and Use
Describes the type of personal information collected and how it is used.
Security and Confidentiality
Assures customers that appropriate measures are taken to protect personal data.
Limited Sharing of Data
Clarifies that information is not shared with third parties except when necessary for services or legal obligations.
Contact Information
Provides contact details for privacy-related questions or concerns.
